Contact

Talk to a real person.

Whether you need a hand with your account, want to partner with us, or have a question about how FamilySafe works, we are UK-based and we answer in plain English.

FamilySafe Ltd, Halifax, West Yorkshire
Our registered office is in Halifax. For account help, the fastest route is the help centre.
We aim to reply within one working day.
Monday to Friday, UK business hours. Response targets to be confirmed before launch.
We only use your details to reply. Nothing is shared, and we never sell data.
Direct channels

Three ways to reach the right team.

Support

Help with your account, sharing, or anything in the product.

support@familysafe.co.uk

Enquiries

Partnerships, press and general questions about FamilySafe.

enquiries@familysafe.co.uk

Security

Report a vulnerability or ask about our security posture.

security@familysafe.uk
Where we are

A real UK company, accountable by name.

FamilySafe Ltd is registered in England and Wales, with a registered office in Halifax, West Yorkshire.

Halifax, West Yorkshire
Registered office
FamilySafe Ltd
Halifax, West Yorkshire
Full address on request
Company details
Registered in England & Wales
ICO reg. ZC157853
VAT GB #########
Prefer to talk?
Request a call back and a real person will be in touch during UK business hours.

Registration, VAT and ICO numbers are placeholders until confirmed for publication.

Quicker than email

Many answers are already written down.

Getting started, sharing, Probate access and billing are all covered in the help centre, with step-by-step guides.

Visit the help centreRead about security